Manager, People Operations

Location: South San Francisco, CA

Department: G&A

Type: Full Time

Min. Experience: Experienced

Position Overview

What makes employees love showing up for work each day to pursue their job with passion? What are the secrets to a company culture that drives innovation, fun and collaboration? Second Genome, a fast-growing biotechnology company at the cutting edge of microbiome science, is seeking to hire a Manager of People Operations who help us attract and retain superstar employees and cultivate a culture of excellence.

Second Genome is driven by science and human impact, but there’s no doubt our people are at the core of our success. We are committed to hiring top talent, rewarding employees and creating an atmosphere that fosters creativity and growth. As we expand, it’s critical to continue offering top-notch opportunities and experiences for our team, while also drawing in the best talent for a wide range of jobs. As Manager of People Operations, you will play a key role in building our teams as we scale, and in creating and leading programs that make Second Genome a great place to work.

The Manager of People Operations will report to the Executive Vice President of Human Resources, with whom you will collaborate on assessing and acquiring talent; ensuring a seamless, people-centric onboarding process; and organizing exciting and meaningful experiences for the team. This role also will collect and maintain critical HR data and managing our competitive benefits programs. We are seeking a personable, charismatic leader who can proactively work with all teams and individuals across the company. The right person for this role has the passion and skills for building dynamic culture and team environments, but also has a keenness for details and processes. Successful candidates will have a background in Human Resources, Marketing/Branding, Internal Communications or Event Planning, as all of these competencies will come into play.


  • Help create and support a culture that is transparent, empowering, high achieving and positive.
  • Take ownership of new employee orientation and the on-boarding process.
  • Handle internal communications and marketing of employee programs so employees always feel in the loop.
  • Initiate and manage event planning throughout the year.
  • Ensure compliance to California and federal laws.
  • Submit company data for the Best Places to Work award and other external company recognition awards.
  • Develop and implement on-site programs that build employee camaraderie.
  • Maintain and update the HR database system and organizational chart.
  • Manage job postings, the interview process and applicant tracking system.
  • Manage employee benefits, including open enrollment, new employee enrollment, plan changes and answering questions.
  • Plan team-building and culture-building events.
  • Manage and enhance Second Genome’s wellness program.
  • Maintain the company’s holiday schedule and pertinent communications to the team.
  • Build, enhance and grow Second Genome’s culture throughout all levels of the organization.

What we’re looking for:

  • A star player: You are professional in appearance and demeanor; you are friendly, outgoing and personable. You have the ability to identify tasks and dive in head first with minimal supervision, seeing them through to completion. You are honest, extremely reliable and have strong attention to detail. You thrive in a fast-paced, start-up environment that values innovation.
  • A problem-solver: You are able to assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or solve the problem.
  • An organizer: You are exceptionally well organized. You know how to set priorities, develop a work schedule, monitor progress towards goals, and track data and activities. You assess situations to determine the importance, urgency and risks, and then make clear, timely decisions in the best interests of the organization.
  • An excellent communicator: You speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. You have excellent follow through, judgment, and common sense; you’re known for your "make it happen" attitude.
  • Team-builder: You have a history of establishing and maintaining positive working relationships, both internally and externally, to achieve the goals of the organization. You work cooperatively and effectively with others to set goals, resolve problems and enhance organizational effectiveness.
  • A customer service guru: You are able to anticipate, understand and respond to the needs of the team and you often exceed their expectations.
  • A savvy tech user: You are fluent in Google applications (Gmail, Calendar, Docs and the entire Google apps suite), and are familiar using Apple products and Microsoft Office suite. You’re a quick learner who readily picks up new technology skills.


  • 3+ years of people operations, event management or office management experience.
  • Impeccable written and verbal communication and inter-personal skills.
  • Experience using HRIS and applicant tracking systems.
  • Experience planning and producing events is preferred.
  • Excellent employer branding and marketing skills.

Second Genome perks:

As a full-time employee, you will receive:

  • Competitive salary and employee stock options.
  • Catered lunches and fully stocked snacks and beverages.
  • Four weeks paid time off and holidays.
  • A fantastic, comprehensive medical, dental, and vision plan options.
  • 401(k) plan, pre-tax commuter benefits, and flex spending accounts
  • Monthly “wellness” subsidy.
  • Apple computer, and other technology.
  • Friendly office environment with great colleagues.
Forward this Position
Recipient email address (one)
Your name
Your email address
Enter a message (optional)
Apply for this Position
* Required fields
First name*
Last name*
Email address*
Phone number*

Attach resume as .pdf, .doc, or .docx (limit 2MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
Human Check*